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Target Audience

Hotel Hospitality

For this group of Hotel Operators / Hospitality management – they require a robust system put in place that is agile and quick to change when needed. As they own both business (Hotel & restaurant) , they will also require systems that allow for on-premise orders by guests when engaging in various activities (e.g. when out at the deck pool lounging, after gym/ tennis to be able to order drinks/meals to the guest location OR to order ahead for dine-in at the restaurant or for room service, all charged to the room for post payment or flexibility to settle payment immediately.
Aigens helps Hotel Group-Owned Restaurants with cutting-edge technology such as:

> Middleware, API integration, POS system / POS consultation
> Online ordering, self-service kiosk / digital kiosk, order management system,
> Customer relationship management (customer loyalty)
> Merchant console & performance dashboard..

Trusted By Top Global Brands

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We’re glad to have Aigens as one of our supportive partner

to fulfill our customer needs in contactless ordering. The team is very responsive and trustworthy and the their product services are excellent, hope having this mutual relationship for long terms.

Oktopus Global Solutions

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The software meets the market’s demand and we trust Aigens.

Graha Cipta Solusindo

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Aigens had improved our business operations by:

  • improved efficiency 
  • reduced long-run costs 
  • made things easier to manage
  • increase the sales transactions 
  • increased upsell-cross sell to customers 
  • increased customer engagement

PG Doku

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Success Cases

Slide Full Stack Solution
Solution
Burger king
Aigens, pro omni-channel online ordering solution for Burger King Singapore which includes Self Service Kiosk, Mobile-friendly Online Ordering as well as a Loyalty Program. Like most of our partners, Self Service Kiosk and Mobile-friendly Online Ordering improves customer satisfaction and service levels, reducing the trouble of short-staffed and long queues. Orders from different channels handled simultaneously, precisely.
Self-order Kiosk, Smartphone Mobile Ordering, Loyalty App
aigens_cerita-sukses-burger-king Slide Full Stack Solution
Solution
News - Genki
Aigens provided solutions for Genki Sushi Hong Kong & China which includes Self Service Kiosk, Mobile-friendly Online Ordering as well as a Loyalty Program. Like most of our partners, Self Service Kiosk and Mobile-friendly Online Ordering service levels reduced the trouble of short-staffed and long queues. Also, with a well developed central hub, orders from different gateways are handled simultaneously, precisely.
Self service Kiosk, Mobile-friendly Online Ordering, Web order and Customer Loyalty App
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PETER LIU

CTO / CO-FOUNDER

As a co-founder, Peter has taken the helm of the research and development of Aigens. He is a veteran E-Commerce Architect and brings a wealth of knowledge and insights to the team. Under his leadership, Aigens is currently processing over 36 million transactions with gross merchandise volume run rate of over HK$2.1 billion (US$269 million) annually for its leading food and beverage clients in Asia Pacific.

Peter also believes that employees form the backbone of Aigens’ success. Therefore, he dedicates vast resources in training and employees’ career development, as well as fostering a stimulating work culture.

Peter holds an MBA degree from the Chinese University of Hong Kong and a Bachelor of Science degree majoring in Electrical Engineering and Computer Science from the University of California, Berkeley, the United States of America

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HANS PAUL

CEO / CO-FOUNDER

Hans Paul is the Co-Founder of Aigens, a leading disruptive restaurant technology solutions company in Asia Pacific. Blending his strong technology background in e-commerce and IT consulting, Hans has a vision to create a digital concierge which can offer mass personalized dining experience. Putting vision into action, Hans and his friend Peter Liu founded Aigens in 2012.

Hans spearheads the Company’s business development. He generated a large market share gain in Hong Kong and enhanced the Company’s international portfolio by developing new markets in Singapore, Malaysia and other Asia Pacific region. Under Hans’ leadership, Aigens not only prides itself as the market leader in Hong Kong, it also consistently profitable with significant year-on-year revenue growth.

Hans holds an MBA degree from the Hong Kong University of Science and Technology and a bachelor degree majoring in Statistics and Computer Science from the University of California, Berkeley, the United States of America.